Sr. Fire Alarm Technician

Medford, MA
Full Time
Experienced

Job Description – Sr. Licensed Fire Alarm Technician
Company Overview
Fire Equipment Inc. (FEI) is a full-service life safety company that has been a leader in the fire protection industry since 1928. We provide inspections, installations, design, and repairs for a wide range of industries throughout New England.

As a third-generation family-owned and operated business, FEI values open communication with both employees and clients—treating everyone as part of the FEI family. Our employees take great pride in fulfilling our mission: to provide total life safety solutions that protect lives, valuable assets, and property.

Position Summary
FEI is seeking a Sr. Licensed Fire Alarm Technician to join our team. This role is responsible for servicing, inspecting, and repairing fire alarm systems for established customers on a scheduled basis. The position involves conducting service calls, performing system testing and inspections, troubleshooting and repairs, identifying code issues, and preparing accurate service tickets and reports.


Duties & Responsibilities
  • Service, inspect, and repair fire alarm systems for established customers.
  • Conduct service calls, system testing, and inspections in compliance with prescribed standards.
  • Perform emergency troubleshooting and on-site repairs.
  • Identify code and non-conformance issues.
  • Program fire alarm panels.
  • Prepare accurate, timely, and detailed service tickets and reports.
  • Maintain a professional appearance and deliver excellent customer service.

Qualifications
  • Valid MA Class D Low Voltage License required; MA Electrician License preferred.
  • Minimum 5 years of fire alarm experience (required).
  • Strong knowledge of applicable fire codes and regulations.
  • Effective communication and customer service skills.
  • Ability to be available for scheduled on-call assignments.

Education & Certification Requirements
  • High school diploma or equivalent required.
  • MA Fire Alarm License or Electrician License required.
  • OSHA 10 certification preferred.
  • Valid driver’s license required.

Benefits
  • Competitive Pay
  • 401(k) with Company Match
  • Medical, Dental & Vision Insurance
  • Disability & Life Insurance
  • Paid Vacation & Holidays
  • Employee Assistance Program (EAP)
  • Flexible Spending Account (FSA) & Health Savings Account (HSA)
  • Bonus Opportunities

Schedule
  • Full-time, 8-hour shift
  • On-call availability required
  • Overtime opportunities available

Work Location: On-site / In Person
Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. EOE disability/veteran.

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